Frequently Asked Questions

What is NueFind?

NueFind is an online marketplace that helps you discover independent Indian fashion brands you won't find on mainstream platforms like Myntra or Ajio. We curate emerging designers across clothing, jewellery, accessories, and footwear and bring them to one place so you can shop directly from the people who make your clothes.

What kind of brands does NueFind carry?

We carry independent Indian brands across menswear, womenswear, jewellery, accessories, footwear, and home goods. Every brand on NueFind is handpicked for originality, quality, and a clear design point of view.

How is NueFind different from Myntra or Ajio?

Myntra and Ajio focus on mainstream and mass-market brands. NueFind is built specifically for independent designers and emerging labels that do not have the advertising budgets to compete on those platforms. If you are looking for something original that not everyone else is wearing, NueFind is where you start.

Do NueFind brands ship across India?

Yes, all brands on NueFind ship across India. Shipping is handled by each brand or their logistics partners, and estimated delivery is typically 5 to 7 business days from dispatch.

Are NueFind products sustainable?

Many of our brands use sustainable materials like linen, organic cotton, hemp, and bamboo. We prioritise brands that care about how their products are made, but each brand has its own approach to sustainability.

How do I return or exchange a product?

You can initiate a return or exchange within 7 days of delivery. Products must be unused with original tags intact. For damaged or defective items, an unboxing video is required as proof. Reach out to support@nuefind.com to start the process.

How do I track my order?

Once your order is dispatched, you'll receive a tracking link via email. You can use this to monitor your shipment in real time until it arrives at your doorstep.

Can I contact a brand directly?

Yes. Each brand has its own contact details listed on their NueFind storefront. You can reach out to them directly for custom orders, bulk inquiries, or brand-specific questions.

Is there a loyalty or rewards program?

Check back soon for updates on exclusive member benefits and rewards as NueFind grows.